Contact Us

310-649-5026

customerservice@spongelle.com

Return Policy:

Our return window is up to 14 days from the time of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please email customerservice@spongelle.com for a return authorization form.

A prepaid label will be provided for the return from our Customer Service team. Return shipping costs are covered by SPONGELLE.

There are certain situations where only partial refunds are granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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Backorders will ship in 28 days.
Return Policy

Our return window is up to 14 days from the time of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please email customerservice@spongelle.com for a return authorization form.

A prepaid label will be provided for the return from our Customer Service team. Return shipping costs are covered by SPONGELLE.

There are certain situations where only partial refunds are granted (if applicable)